The title of this posting would the least sophisticated thing to say when you don't remember the name of someone you run into. Yesterday, I read this interesting post on the Happiness Project blog that gives you tips on how to handle the situation with great tact and savvy. It's quick and for sure worth checking out. The impression you make on others as an assistant or an executive is vitally important and this really could help you make an uncomfortable situation have a much better outcome.
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